FAQs


WHAT IS YOUR SHIPPING POLICY?

SHIPPING | DOMESTIC
Orders are processed 7 days a week and most orders will ship within 7-9 business days after your payment is authorized and verified this doesn’t include weekends or holidays. All orders placed for delivery to the United States are shipped using ePacket Mail (first class) with a tracking number emailed to the customer upon shipment. Items noted as “PRE-ORDER” will ship upon arrival from the manufacturer or date provided in the item description. If there is a delay in ability to ship the order you will be contacted via email. We are not responsible for any packages lost, stolen or delayed by the postal service.

SHIPPING | INTERNATIONAL
International orders are shipped First Class Mail (14-30 days). Tracking information is not available for International Orders however customers will be provided with a customs number that may be used at usps.com to show postal service acceptance. Any custom fees or taxes associated international orders are the responsibility of the customer. Please note that customs authorities require us to state the value of the item directly onto the package. Orders will ship out within 9-12 days after your payment is authorized and verified this doesn’t include weekends or holidays. Items noted as “PRE-ORDER” will ship upon arrival from the manufacturer unless otherwise time is listed in product description. If there is a delay in ability to ship the order you will be contacted via email. We are not responsible for any packages lost, stolen or delayed by the postal service.

PACKAGE RETURNED TO SENDER POLICY
If an invalid address is provided to us, the Postal Service will return the package to our offices. You will be contacted by a customer service representative to arrange for re-shipment at your expense. Initial shipping costs are non-refundable as the post office does not reimburse us for returned to sender packages.

 

WHICH CASE WILL FIT MY MOBILE DEVICE?

iPhone 4 and iphone 4s fit the same phone cases.

iPhone 5 and 5s can also fit the same phone cases.

iPhone 5C does not fit iphone 5/5s cases, except some of the silicone cases which fit all iphone 5/5s&5C mobile devices.

iPhone 6&6s can fit the same case protector 

iPhone 6PLUS & 6PLUSs can also fit the same size case protector

 

WHAT CREDIT CARDS DO YOU ACCEPT?

ShopPhonefancy.com accepts all major credit/debit cards such as Visa, Mastercard, American Express and Discover

 

WHAT IS YOUR RETURN POLICY?
No Returns Or Exchanges. All Sales Final. Please be sure to click the correct size case when purchasing.

Contact Customer Care via email regarding all online orders: phonefancyonline@gmail.com